Privacy Policy
Effective Date: March 16, 2026
Maxim Tours Inc. (“Company,” “we,” “us,” or “our”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
We may collect information about you in the following ways:
- Information You Provide Directly
- Contact Form: When you complete a contact form on our website, we collect information such as your name, email address, phone number, and any message you provide. This data is stored within WordPress.
- Email Newsletter Signup: When you subscribe to our email newsletter, we collect your name and email address. This data is stored and managed through Klaviyo, our email marketing platform.
- Automatically Collected Information
When you visit our website, certain information is collected automatically through cookies and similar tracking technologies, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on each page
- Referring URLs and exit pages
- Device type and operating system
This information is collected using Google Tag Manager and Google Analytics to help us understand how visitors interact with our website and to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you marketing communications and newsletters (only with your consent)
- Analyze website traffic and usage patterns to improve our site
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Google Analytics: Used to track and report website traffic. Google may use this data in accordance with its own privacy policy. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
- Google Tag Manager: Used to manage and deploy marketing and analytics tags on our website.
You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
4. Third-Party Service Providers
We share your information with trusted third-party service providers only as necessary to operate our website and communicate with you. These providers include:
- Google LLC (Google Analytics, Google Tag Manager) — Analytics and tag management
- Klaviyo — Email marketing and newsletter management
- WordPress — Website platform and contact form data storage
- UserWay — Web accessibility tools and compliance services
Each of these providers has its own privacy policy governing how they handle your data. We encourage you to review their policies.
5. Accessibility
Our website uses UserWay, a third-party accessibility solution, to help ensure our site is usable by individuals with disabilities. UserWay may collect certain user interaction data to provide and improve accessibility features. For more information, visit UserWay’s privacy policy at https://userway.org/privacy.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 9 below).
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
To exercise any of these rights, please contact us using the information provided in Section 11.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Maxim Tours Inc.
3830 River Park Way NE, Leland NC 28451
800-655-0222